RATES AND TERMS
We offer an hourly rate, a day rate and a monthly retainer, or we can also quote on specific projects. Tracking software is used to accurately record the time spent on each piece of work. Please contact us to discuss your individual requirements.
Regular, detailed timesheet reports are issued
in order to keep clients aware of their on-going expenditure.
Hourly rates relate to professional services. Any
additional specific costs incurred such as stationery, postage,
packing, travel and other expenses will be added to the client’s
All clients will be asked to sign a client contract and confidentiality
agreement before the commencement of any work.
Payment of Invoices
Invoices are sent out at the end of the month with a detailed breakdown
of expenditure and must be paid within 14 days from date of invoice.
ESSENZA complies with the Data Protection Act 1998 and will never
disclose client information without the client's consent. All assignments
and client contact details are treated in the strictest confidence
and are only retained for as long as necessary.
All completed work will be delivered via email, fax, CD or 1st class
Errors and Corrections
Although ESSENZA will endeavour to ensure that all completed work
is error free, the final proofreading of all work is the responsibility
of the client. Any errors must be notified within 7 days of receipt
of the completed work.
For insurance purposes, no personal visits to ESSENZA’s premises